Frequently Asked Questions

Everything you need to know about your Arduino experience.

Are the products sold here genuine Arduino boards?

Yes, this is the official store. All products are authentic Arduino boards manufactured to the highest quality standards, ensuring full compatibility with our IDE and library ecosystem.

Do you offer international shipping?

We ship worldwide from our multiple distribution centers. Shipping costs and delivery times vary by location and are calculated at checkout based on your shipping address.

What is your return policy for open-box electronics?

We accept returns within 30 days of purchase. However, items must be in their original packaging. If a board has been soldered or modified, it is no longer eligible for return unless a manufacturing defect is proven.

How can I track my order?

Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your shipment's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. For educational institutions and bulk orders, we also support purchase orders and bank transfers.

Do your boards come with a warranty?

All official Arduino hardware is covered by a 2-year limited warranty against manufacturing defects. This does not cover damage caused by incorrect wiring, overvoltage, or unauthorized modifications.